For Clinics & Healthcare
WhatsApp automation for clinics & healthcare
Patients message clinics on WhatsApp to ask about treatments, doctor availability and charges — often after hours. FlowXperia answers instantly, captures the enquiry, and books appointments, so your front desk isn't glued to the phone and no patient enquiry slips away.
4s
Average reply time
24/7
Never miss a lead
2.5×
More leads converted
0
Leads left waiting
✦ The problem in clinics & healthcare
- ✗Front desk can't answer WhatsApp while handling walk-ins and calls
- ✗Patients ask about timings, treatments and charges after hours
- ✗No-shows because appointments aren't confirmed or reminded
- ✗Enquiries scattered with no record of what was asked
✦ What happens the moment a lead messages
Lead messages
AI replies in seconds
Qualifies the lead
Books the meeting
Syncs to your CRM
✦ How FlowXperia handles it
Answers treatment, timing and fee questions
The agent answers from your service list — consultation fees, doctor availability, treatment basics, location and timings — instantly and consistently, freeing your front desk.
Books and confirms appointments
It offers available slots, books the appointment, and sends reminders to cut no-shows — all inside WhatsApp where patients already are.
Captures every enquiry with context
Each patient enquiry is logged with what they asked and which service they wanted, synced to your system, so follow-up is never guesswork.
✦ Wherever the lead comes from
One AI agent qualifies your clinics & healthcare leads across every channel
WhatsApp today, with Instagram and more rolling out — the same agent, same knowledge, qualifying and booking wherever the lead lands.
Your Business
online
Is Dr. Menon available this week?10:02
Yes — Tue & Thu, 5-8 PM. Is this a first consultation or follow-up?10:04
First time. Charges?10:06
Consultation is ₹600. Shall I book Tuesday 6 PM for you?10:08
yourbusiness
Active now
Do you offer skin treatments?
Yes, full dermatology services. What concern would you like to address?
Acne consultation
Got it — booking you with our dermatologist. Which day suits you?
Seen just now
Your Business
Active now
Saw your post on the full-body health checkup. Price?
The master checkup is ₹2,999 (60+ tests, includes doctor review). Morning slots work for you?
Yes, weekday morning
Booking Wednesday 8 AM — please come fasting. Confirmation coming here ✅
Chat with us
replies instantly
Enquiry: physiotherapy for back pain.
We offer physio sessions with assessment first. When did the pain start?
About 2 weeks ago
Let's get you assessed — booking an appointment. Morning or evening?
✦ What the agent asks
A natural qualifying conversation
Which treatment or service are you enquiring about?
Would you prefer a specific doctor or the earliest slot?
Is this for a consultation or a follow-up?
Which day works best for your appointment?
✦ FAQ
Questions, answered
Is patient data kept private?+
Yes — data is used only to run your service, never sold or shared, on the official WhatsApp Business Platform. The agent avoids giving medical advice and routes clinical questions to your staff.
Can it reduce no-shows?+
Yes — it confirms appointments and sends reminders in WhatsApp, which reduces missed slots.
Will it try to diagnose patients?+
No. It handles enquiries, timings, fees and booking, and hands clinical questions to your medical team.
✦ More industries & guides
Turn clinics & healthcare enquiries into bookings
Put an AI agent on your WhatsApp this week. Live in hours, not weeks.